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Black screen on chromebook

Author: AK Group Admin 242 views

When a chromebook has a black screen, but the power is on, this usually means that it is stuck in sleep mode.  

To fix this issue, simple hold the power button for 8 – 10 seconds to perform a hard reset.  

 

Afterwards, simply power the chromebook back on to resume normal use.

 

If this does not work please submit a support ticket by using this website.